Privacy Policy

1. Introduction

O-Prime Relocation ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or booking our moving and relocation services in the Greater Toronto Area.

2. Information We Collect

• Personal Details: Name, email address, and phone number when you request a quote or contact us.
• Relocation Data: Origin and destination addresses, property details, moving dates, and inventory lists necessary to provide an accurate estimate.
• Technical Data: IP addresses, browser types, and analytics data collected through cookies to improve our website experience.

3. How We Use Your Information

We use the collected data strictly to process your moving quotes, communicate logistics, dispatch our crews, and improve our services. We do not sell, rent, or trade your personal information to third-party marketers.

4. Partner Referrals

If your information was submitted through our Realtor or Property Manager partner programs, we use this data solely to initiate contact regarding your upcoming move. We may share basic milestone updates (e.g., "Quote Accepted") back with the referring partner.

5. Data Security

We implement standard security measures to ensure your personal and relocation details are stored safely. Our quote request forms utilize encrypted connections to prevent unauthorized access.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to request the deletion of your data, please contact our compliance team at info@oprimerelocation.com or call us at +1 (647) 563-3525.